Paradise Automotive Group is a well-established automotive dealership group known for its exceptional customer service and wide selection of top-quality vehicles. With a reputation for providing honest and professional service, Paradise Automotive Group has become a trusted name in the automotive industry. With a dedicated team of knowledgeable staff, they aim to provide a seamless and enjoyable car-buying experience for all their customers. Whether it's purchasing a new or used vehicle, obtaining financing, or servicing a vehicle, Paradise Automotive Group is committed to meeting the needs of their customers with integrity and transparency. With multiple locations and a strong online presence, Paradise Automotive Group continues to be a preferred choice for those in search of a reliable and reputable automotive dealership.
Reviews
I needed to sell my dad’s 1966 Austin Healey on consignment and had a friend recommend Paradise Automotive. John Paradise was helpful from my very first phone call. He listened, answered my questions and put my mind at ease. We talked a few times and made arrangements for him to look at the car. John and his crew handled everything. I felt comfortable, informed and heard. The car sold within a month. And then John went the extra mile for my 87 year old dad. He drove the check to my dad’s house. I appreciate the integrity and honesty of each person I dealt with at the shop. John has cultivated a welcoming culture at his dealership. I would highly recommend Paradise Automotive.
Very satisfied with the quality service within the establishment. I drove an hour away from LA and was worth it, very clean modern environment. Lots of great inventory vehicles, Julie and Sebastian were excellent helping me take my new vehicle a 2018 Audi S4. They go above and beyond and felt treated just like family.
I drove here all the way from Palm Springs to check out a beautiful Nissan GT-R. Sebastian, Julie and Niko were very friendly the moment I stepped into the show room. They really took their time to explain financing options with me and helped get the perfect terms I was hoping for. They are very transparent and explained the sales contract unlike most other dealerships. I highly recommend coming here if you want quality service and a top notch vehicle.
I’ve used Paradise for several years. Initially, they were attentive to details and fairly priced. However, the last few visits have been unimpressive. In one instance, a large piece was not secured to the bottom of my car and fell off on the highway. In another, I had a car in for service only to have the rear brakes go out the next week when I was a long way from home. While the work has gone downhill, the cost of service has gone the other direction, which is a bad combination. I won’t be returning.
Working with the Paradise Team, Julie, Sebastian and Jimmy has been a wonderful experience. They were helpful patient and friendly. I would highly recommend!
From the moment I called and spoke to Jimmy. The friendly and professional family orientated atmosphere manifested itself. Sebastian my sales person was very knowledge and eager to assist with the vehicles I selected. Due to holiday of course I had to wait for NAVY Federal to reopen to give me the check. However, with the delays regarding finance Julie knocked it out of the park with awesome customer service. If I had any doubt or reason to leave the deal. She saved me with her impeccable knowledge and calming interactions.
Unpleasant experience at Paradise Automotive Group. Their communication over text lacked reasonableness and, surprisingly, they wouldn't permit a test drive without pre-agreeing to a number for financing. Their sales team, especially Sebastian, could benefit from improved customer service training. I won't be considering them for any future purchases or even investing any more time. Strongly suggest potential buyers to explore other options.
Very nice employees! VERY!
The guy that originally greeted us gave us cold bottles of water, which was very nice! The manager was extremely nice and said he'd keep an eye out for what we wanted. So... fingers crossed! 🤞🏼
Very clean store, great employees, beautiful cars! We'll be back! 😃👍🏼 Thanks guys!
Location
32592 Valle Rd, San Juan Capistrano, CA 92675, United States
Hours
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Updating...
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